Harpenden Pilates Cancellation Policy
We understand that unforeseen circumstances may arise and that plans can change. However, due to our small class sizes and limited availability, the following cancellation policy applies:
Group Classes
- Cancellations made less than 12 hours before the scheduled class will be charged at the full class rate, unless the space can be filled by someone on the waiting list.
- No-shows will be charged the full class rate.
1:1 Sessions
- Clients are kindly requested to provide a minimum of 12 hours' notice for any cancellation or rescheduling of a session. Cancellations made less than 12 hours before the scheduled appointment will incur the full session fee, as the short notice does not allow the time to offer the session to another client.
- No-shows will be charged the full session rate.
We appreciate your understanding and cooperation in helping us maintain fair access for all clients.
Participant Waiver and Acknowledgement
- I understand that participation in Pilates sessions is undertaken entirely at my own risk.
- By attending, I declare that I am physically fit to participate and that I do so voluntarily.
- I accept that Harpenden Pilates and its instructors shall not be held liable for any injury, loss, or damage to myself or my property arising from my participation, except in cases of proven negligence.
- I understand that I should not exercise if I feel unwell, and that if my health status changes, I will inform the instructor immediately.
- I confirm that I am not a professional athlete and am participating for personal fitness and wellbeing.
By attending, I confirm that I have read, understood, and agree to the above terms.